Mindset key to modernizing journalism

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Rob Curley talks fast, is proud of being from Kansas and pokes fun at Missouri any chance he gets. He has also led a series of successful web projects for newspapers in Lawrence, Kansas, Naples, Florida and, most recently at the Washington Post, where his credits include first-person video project called OnBeing.

 

Today Curley has launched what may be the state-of-the-art in hyperlocal web publishing. It is called LoudounExtra.com and serves a Virginia suburb of Washington, D.C. I blogged about this Post offshoot for the Technology Chronicles (link) so I won’t reiterate those details here.

 

Instead let me share the gist of a 90-minute briefing Curley gave Friday afternoon at the San Francisco Chronicle.

 

The overarching theme of Curley’s work is to create ways to make people feel a connection to a newspaper — or rather to a newsgathering organization, because he pushes multimedia where appropriate. It’s about getting people’s pictures and lives into the news flow. It’s about becoming part of their lives. For instance, at the new hyperlocal site, LoudounExtra.com, Curley has created a news flow that links every little league game schedule into a database that can beam a text or email message if the game is canceled. Rob Curley wants the news organization of the future to be a friend. Coming home late at night with nothing in the fridge? Check in to the database for a list of restaurants that serve till midnight.

 

This is not journalism but rather the platform for creating a connection between the reader and the organization that journalists can exploit, not merely in print but through video and/or audio when appropriate. At Naples, for instance, Curley produced a 30-minute video news show that aired on the local cable and was also available for download. Curley appears to like television stations about as much as he likes Missourians.

 

He talked non-stop, pausing only occasionally for air or to knock back a sip of the Red Bull he really didn’t need. I asked him at one point what point what skill set would we need to pull off all the database projects and multimedia he had shown off. “It’s not the skill set it’s the mindset,” he said. The basic content management system for all of his sites was developed at Lawrence, Kansas, and is available for $20,000 (it is called Ellington). He did advise bringing in some handful of programmers who know about databases and the Web. And he is also a big believer in “internology” — which is his joke for the fact that he farms out much of the grunt work of gathering text, photos and video for his databases to interns.

 

There was lots more to the talk. He mentioned reverse publising — taking citizen-generated content off websites and putting it into print. He showed reporters being interviewed for podcasts and vodcasts (video reports). He wasn’t talking about journalism with a capital “J.” But the community and audience-building techniques he demonstrated will give us the economic support to the watchdog work we consider our mission. I wish we could change our mindset yesterday. News sites need to become more useful. Indispensable. Only then will we have the audience’s attention when we need it.

7 Responses to “Mindset key to modernizing journalism”

  1. [...] Mindset key to modernizing journalism. And speaking of Rob Curley, Tom Abate has a great post about what the lessons Curley is learning (and teaching) mean for journalism. [...]

  2. Scot Hacker says:

    Testing – delete

  3. [...] scenario came to mind as I looked through the coverage that Rob Curley’s (The Washington post,) hyperlocal project , the LoudounExtra.com, is [...]

  4. Rosalea says:

    In order to describe what’s happening with the way people interact with media, we need a new word that’s somewhere between “internet” and “intranet”. An intranet is traditionally something that’s restricted within a particular organization, while the internet is the amorphous universe of all webpages that are publicly accessible.

    These days, people interact with the internet as if it were an intranet, where the “organization” isn’t behind closed doors but is out in the open for people to gravitate towards as they follow their interests. They might narrow or broaden those interests depending on what links they follow.

    It’s a clumsy word and not the right one, but “interestnet” is close to the concept I’m getting at. In that context, the local little league game database with its email function is an interestnet that is very finely tuned to a particular geographical group with particular interests.

    I think newspapers/journalism really need to find a concept word to use as their own that becomes part of everyday language, because the words “community” “audience” “market” are too reminiscent of a culture that has died.

  5. [...] recent blog entry about the new suburban web site launched by the Washington Post in Loundoun County, Virginia, put [...]

  6. [...] like that, he had some great stories to tell and some great examples to show. I blogged about his editorial thinking as MiniMediaGuy and his hyperlocal startup for the Chronicle Tech [...]

  7. [...] and perhaps its way. Rob Curley is one of the newspaper industry’s new media and I have lauded in this blog about 10 months ago. Now the Wall Street Journal reports that Curley has taken five associates with [...]

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